Last updated: March 20, 2026

CELORIEN operates this website and online store, including all related information, content, features, tools, products and services (the “Services”), in order to provide you with a curated fashion shopping experience. CELORIEN is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase from, or otherwise interact with our Services.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of personal information.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

 

Personal Information We Collect or Process

When we refer to “personal information,” we mean information that identifies or can reasonably be linked to you as an individual. This does not include anonymized or de-identified data.

Depending on how you interact with our Services, we may collect or process the following categories of personal information:

Contact details
Including your full name, billing address, shipping address, phone number, and email address.

Financial information
Including payment details such as credit or debit card information, transaction confirmation details, and payment method information. Payments are processed securely through third-party providers.

Account information
Including login credentials, preferences, saved addresses, and communication settings if you create an account.

Transaction information
Including the products you view, add to cart, purchase, return, exchange, or cancel, as well as order history.

Communications with us
Including information you provide when contacting customer support or submitting inquiries.

Device information
Including IP address, browser type, device type, time zone, and unique identifiers.

Usage information
Including how you navigate and interact with our website, including pages visited and time spent on the Services.

 

Personal Information Sources

We may collect personal information from:

Directly from you
When you place an order, create an account, subscribe to emails, or contact us.

Automatically through the Services
Through cookies, tracking technologies, and server logs when you browse our website.

From service providers
Including Shopify, payment processors, shipping providers, analytics providers, and marketing platforms.

From business partners or third parties
Where permitted by law.

 

How We Use Your Personal Information

We may use your personal information for the following purposes:

To provide and improve our Services
To process orders, fulfill purchases, manage returns, arrange shipping, maintain your account, and personalize your shopping experience.

Marketing and communications
To send promotional emails and updates only where you have opted in. You may unsubscribe at any time.

Security and fraud prevention
To detect and prevent fraudulent activity and protect the security of our website and customers.

Customer support
To respond to inquiries and provide assistance.

Legal compliance
To comply with applicable laws and regulatory requirements.

 

Legal Basis for Processing

If you are located in Ireland or the European Economic Area, we process your personal information under the following lawful bases:

Performance of a contract such as fulfilling your order
Legal obligations
Legitimate interests such as improving our Services
Your consent for marketing communications

 

How We Disclose Personal Information

We may share your personal information:

With Shopify and service providers
Including payment processors, hosting providers, shipping carriers, analytics services, and IT providers.

With marketing partners
To provide advertising and promotional services, in accordance with their own privacy policies.

To comply with legal obligations
Including responding to lawful requests from authorities.

In connection with business transfers
Such as mergers or restructuring.

We do not sell your personal information.

 

Relationship with Shopify

Our store is hosted by Shopify. Shopify collects and processes certain personal information to provide and improve the Services.

Information submitted to our website may be transmitted to Shopify and relevant third parties, including those located outside your country of residence.

To learn more about how Shopify processes personal information, you can visit:
https://www.shopify.com/legal/privacy

Cookies and Tracking Technologies

We use cookies and similar technologies to enable essential website functionality, analyze website performance, improve user experience, and support marketing efforts.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

 

Children’s Data

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us so that we may delete it.

 

Security and Retention

We implement reasonable technical and organizational measures to protect your personal information.

No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We retain personal information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce agreements.

 

Your Rights

If you are located in Ireland or the European Union, you may have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal data, subject to legal limitations
Request restriction of processing
Request data portability
Object to certain processing activities, including marketing
Withdraw consent at any time where processing is based on consent

To exercise your rights, contact us at:
info@celorien.com

You also have the right to lodge a complaint with the Irish Data Protection Commission or your local supervisory authority.

International Transfers

Your personal information may be transferred outside Ireland or the European Economic Area.

Where required, we rely on appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons.

The latest version will always be available on this page, and the Last updated date will reflect the most recent revision.

 

Contact Information

Store name: CELORIEN
Legal name: Santiago Pinto Vilar
Business Address: Avenida Da Cimalha LT 3 2º Post. Bairro da Cimalha, 3515-434, Portugal
Warehouse Address: 16 Grange Hill, Grange, Ovens, Co. Cork, Ireland
Tax Number (NIF): 261903586
Phone: +351 931326791
Email: info@celorien.com

Customer Support Hours:
Monday to Friday | 09:00 – 17:00 (Ireland time)
Weekends | 11:00 – 16:00 (Ireland time)

We aim to respond to all inquiries within 24 hours.