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Shipping Policy

At CELORIEN, we are proud to serve customers across Ireland with reliable and efficient shipping. Please read below for everything you need to know about how we deliver your fashion pieces.

 

 General Shipping Information

We currently ship to Ireland.

Shipping options and delivery times may vary depending on your location and order volume.

Cut-Off Time

Our order cut-off time is 6:00 PM (Ireland local time), Monday to Friday, excluding public holidays. Orders are processed within 1–3 business days. Orders placed after the cut-off time, during weekends or on public holidays enter processing from the next business day.

Please note that processing times may vary during busy periods or due to circumstances beyond our control.

 Processing Time

Orders are typically processed within 1–3 business days (Monday to Friday), excluding weekends and public holidays.

During peak seasons or promotional periods, processing times may be slightly extended. If there are any delays, we will notify you via email.

 

 Shipping Rates

Free Shipping – We offer free standard shipping on all orders. No minimum purchase required.

 

 Estimated Delivery Times

Here is the estimated timeline from placing your order to delivery:

Processing Time: 1–3 business days (Monday to Friday)
Transit Time: 6–10 business days (Monday to Friday)
Estimated Total Delivery Time: 7–13 business days
Order Cut-Off Time: 6:00 PM
Time Zone: Ireland local time

Please note: Delivery times are estimates and may vary due to carrier delays, customs processing, or unforeseen circumstances.

 

 Shipping Restrictions

We do not ship to PO Box addresses, military addresses (APO/FPO/DPO), or restricted regions.

Certain products may be subject to shipping limitations depending on local regulations or carrier restrictions.

 

 Failed Delivery or Returned Packages

If a delivery attempt fails due to incorrect address information or unsuccessful delivery attempts, the package may be returned to us.

If this occurs, we will contact you to arrange reshipment. Additional shipping costs may apply.

Please ensure that your shipping address is correct at checkout.


 Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us immediately at:

info@celorien.com

We will investigate the issue with the carrier and work to resolve the situation as quickly as possible.


 Customs & Import Duties

We ship to Ireland with all duties and taxes included.

All orders to Ireland are delivered with duties and taxes already included, ensuring a seamless and worry-free shopping experience.


 Shipping Policy Updates

We may update this Shipping Policy from time to time to improve our service or to comply with applicable regulations and Google Merchant Center requirements.

The latest version will always be available on this page.

Last updated: 31/10/2026

 

 Contact Information

Store name: CELORIEN
Legal name: Santiago Pinto Vilar
Business Address: Avenida Da Cimalha LT 3 2º Post. Bairro da Cimalha, 3515-434, Portugal
Warehouse Address: 16 Grange Hill, Grange, Ovens, Co. Cork, Ireland
Tax Number (NIF): 261903586
Phone: +351 931326791
Email: info@celorien.com

Customer Support Hours:
Monday to Friday | 09:00 – 17:00 (Ireland time)
Weekends | 11:00 – 16:00 (Ireland time)

We aim to respond to all inquiries within 24 hours.